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OpenAI Launches ChatGPT Wallet Feature for AI Agents

OpenAI has introduced a new feature called ChatGPT Wallet, which allows its AI agents to make purchases on behalf of users, requiring a security check for each transaction.

Portrait of Benjamin Boyce
Artificial Intelligence & Technology · November 14, 2026
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AI-generated editorial illustration from an imagined camera angle.
AI-generated editorial illustration from an imagined camera angle. Source image: www.engadget.com.

OpenAI has launched the ChatGPT Wallet feature, which allows its AI agents to make purchases on behalf of users. This new functionality requires users to input their payment information once, after which the system is configured to process transactions securely (Engadget, 1). The company has implemented several safety measures, including requiring human approval for every purchase through a security check such as Face ID or a fingerprint scan (Engadget, 1). [1]

The ChatGPT Wallet feature uses a "payment token" in place of actual card details, ensuring that the store does not receive the user's real card information. OpenAI has partnered with American Express, Mastercard, and Visa for this initiative, and the company promises that users will be able to retain their credit card rewards points and protections (Engadget, 1). [1]

The feature is currently rolling out to US-based Pro subscribers aged 18 and older. OpenAI has stated that it will not take a cut of any purchases made through the system at this time, but the company expects this to become a future revenue stream (Engadget, 1). [1]

OpenAI has introduced the ChatGPT Wallet feature, which allows its AI agents to make purchases on behalf of users. The feature uses a "payment token" in place of actual card details, ensuring that the store does not receive the user's real card information. This system is designed to reduce the risk of exposing sensitive financial data to chatbots, as noted by Engadget (1). [1]

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The ChatGPT Wallet requires users to input their card information only once, and every purchase must be approved via a security check, such as Face ID or a fingerprint scan. This approval process creates a clear record of the purchase, which could help with dispute mitigation, according to Engadget (1). [1]

OpenAI has partnered with American Express, Mastercard, and Visa to implement the ChatGPT Wallet. The company assures users that the program allows cardholders to maintain their current credit card rewards points and protections. OpenAI is not currently taking a cut of any purchases made through the system, though it may do so in the future, as reported by Engadget (1). [1]

OpenAI has launched the ChatGPT Wallet feature, which allows its AI agents to make purchases on behalf of users. The feature uses a "payment token" in place of actual card details, ensuring that the store does not receive the user's real card information. This measure is intended to mitigate risks associated with handing over payment information to an AI system (Engadget). [1]

Every purchase made through the ChatGPT Wallet requires a security check, such as Face ID or a fingerprint scan, similar to how Meta Muse operates. This requirement is designed to create a clear record of the purchase, which could help with dispute mitigation down the line (Engadget). [1]

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The ChatGPT Wallet is currently rolling out to US-based Pro subscribers aged 18 and older. OpenAI has partnered with American Express, Mastercard, and Visa to implement the feature, ensuring that users can maintain their current credit card rewards points and protections (Engadget). [1]

However, the feature has already sparked resistance from some merchants. Companies such as Delta, United Airlines, and Amazon have reportedly banned the use of AI agents for making purchases, with Amazon’s restrictions possibly driven by competitive concerns rather than security fears (Engadget). [1]

OpenAI's ChatGPT Wallet feature enables AI agents to make purchases on behalf of users by using a "payment token" in place of actual card details, ensuring that the store does not receive the user's real card information (Engadget). This feature is currently rolling out to US-based Pro subscribers aged 18 and older (Engadget). Users are required to input their card information only once, and every purchase must be approved via a security check, such as Face ID or a fingerprint scan (Engadget). [1]

OpenAI has partnered with American Express, Mastercard, and Visa to implement the ChatGPT Wallet, which aims to allow cardholders to maintain their current credit card rewards points and protections (Engadget). The company's goal is to build a safe and easy-to-use foundation for merchants and network partners (Engadget). OpenAI has stated that it will not take a cut of any purchases made through the system at least initially, which may help keep prices low (Engadget). [1]

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Despite these security measures, the feature has already sparked resistance from some merchants, who are banning the use of AI agents to make purchases (Engadget). Companies such as Delta, United Airlines, and Amazon have reportedly implemented such bans, with Amazon possibly motivated by jealousy over the capabilities of OpenAI's AI agents (Engadget). The rollout of the ChatGPT Wallet has also caused some hiccups in certain corners of the internet, as AI agents begin to make purchases independently (Engadget). [1]

Editorial note: This article is sourced. Some claims are awaiting further verification.

Sources

Engadget

Prepared with AI assistance from the cited sources.

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